“After careful consideration, and with the needs of our guests with disabilities as our foremost concern, we are modifying the current program so that we will be able to continue to serve those guests for whom the program is intended,” said Meg Crofton, president of Walt Disney Parks and Resorts Operations, in a statement.
Under the new program, those with disabilities will not have to wait in line, but will instead be given a return time for each ride based on current wait times. Visitors will then be able to return at the designated time or anytime after, but will only be allowed a return time for one attraction at a time.
In order to obtain the new Disability Access Service Card, guests will have their photo taken and the individual for whom the pass was provided must be among those who board each ride at the designated return time, officials said.
Visitors to Disneyland will be able to reserve return times for attractions at guest relations kiosks located throughout the park. At Walt Disney World, however, return times will be scheduled at attractions.
As in the past, Disney said no doctor’s note or other proof of a person’s disability will be required to obtain a pass, with the company citing legal restrictions around asking for such information.
This is interesting for two reasons, first of all I compare this with the statement on Diseyland Paris’s website:
In order to receive a Disabled Priority Card, you will be asked to present your disability card (disabled person’s priority card, formerly known as the “difficulty standing” card, war disability card, European disabled parking badge) or a medical certificate.
Where we’ve shown our Blue Badge in the past (we didn’t always have to, I understood it was introduced to stop abuse, which made sense) – does this mean that Disneyland Paris is using the old system of disability access? That would be cool…
The second issue is that this works quite well if you have two or more disabled guests in the same party – because they can seperately be waiting in different ‘virtual lines’ and yet acompany each other (I presume) If this is true than I suspect that, given the time getting between rides and so on, that two disabled people going around the park together (starting early, and on a reasonably quiet day) get roughtly the same service as before… but that does feel like genunie disabled people are having to game a system to get past a rule instigated to stop fake disabled people gaming the system. And that’s just silly.